22nd June 2020

Synapse Hardware failure affecting matrix.org homeserver

2020-06-22 21:09 UTC We've identified a hardware failure with one of our servers. We're currently re-routing traffic to work around this.

2020-06-22 21:20 UTC We've failed over to the alternative server and services are now operational again. We are monitoring the service to ensure it remains performant.

2020-06-23 01:30 UTC The failing hardware has been replaced and we're back up and running.