21st October 2019

Synapse Performance issues with matrix.org servers

We're seeing high latency connecting to matrix.org servers.

21/10/2019 15:16 We're investigating this with our server providers. 21/10/2019 16:30 We're still investigating this and attempting to restore service. 21/10/2019 21:00 We've mitigated the impact but we're still seeing issues. Further work is ongoing. 22/10/2019 16:00 We're in the process of migrating to an alternate datacenter. We have disabled the Freenode IRC bridge to allow ourselves more headroom, which is improving general performance.