Service has been nominal over the last hour, and we're now confident that the issue has been resolved.
Posted Nov 08, 2023 - 23:47 UTC
Monitoring
We have identified the problem and have applied a fix. Now monitoring the situation to see whether it improves.
Posted Nov 08, 2023 - 18:44 UTC
Investigating
We are currently investigating degraded performance across matrix.org Synapse due to increased amounts of database traffic. Encrypted messages may be slow to decrypt as a result.
Posted Nov 08, 2023 - 17:58 UTC
This incident affected: Matrix.org (Synapse, Outbound federation).