Problems sending messages via matrix.org

Incident Report for Matrix

Resolved

The homeserver has been stable since rolling back. The Synapse team will work on a resolution to the bug that caused the outage.

Posted Apr 16, 2026 - 22:15 UTC

The problem was related to an upgrade to the homeserver on matrix.org. We have rolled back to the previous release, and service has been restored.

Posted Apr 16, 2026 - 15:55 UTC

We are investigating a problem sending messages via the matrix.org homeserver

Posted Apr 16, 2026 - 15:05 UTC

This incident affected: Matrix.org (Synapse).