Logging in to matrix.org is experiencing intermittent failures

Incident Report for Matrix

Resolved

This incident has been resolved.

Posted Jun 27, 2025 - 00:48 UTC

A fix has been implemented and we are monitoring the results.

Posted Jun 26, 2025 - 19:02 UTC

The issue is due to degraded DB performance. We've identified what's slowing the DB down and cleaning it up.

Posted Jun 26, 2025 - 16:49 UTC

We are currently investigating this issue.

Posted Jun 26, 2025 - 16:34 UTC

This incident affected: Matrix.org (Synapse).