matrix.org performance degredation

Incident Report for Matrix

Resolved

The system has been stable for a prolonged period of time and is considered resolved.

Posted Mar 27, 2024 - 15:45 UTC

Monitoring

A fix has been implemented and the system appears to have stabilised. We are currently monitoring the situation.

Posted Mar 26, 2024 - 22:21 UTC

Identified

We've identified an issue with requests being timed out against matrix.org and are working to resolve it.

Posted Mar 26, 2024 - 22:10 UTC

This incident affected: Matrix.org (Synapse).