Severely degraded performance due to database issues
Incident Report for Matrix
Resolved
This incident has been resolved.
Posted Jan 06, 2023 - 18:03 UTC
Monitoring
The database has been brought back online and performance is gradually recovering.
Posted Jan 06, 2023 - 17:52 UTC
Investigating
Federation traffic is severely delayed. General performance of the homeserver is degraded.
We have received reports of keys for encrypted messages being severely delayed, so encrypted messages from remote homeservers are frequently undecryptable at the moment.
Posted Jan 06, 2023 - 17:15 UTC
This incident affected: Matrix.org (Synapse).