Degraded performance on matrix.org Synapse

Incident Report for Matrix

Resolved

This incident has been resolved.
Posted Jun 20, 2025 - 10:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 20, 2025 - 10:23 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 20, 2025 - 10:19 UTC

Update

We are continuing to investigate this issue.
Posted Jun 20, 2025 - 10:12 UTC

Investigating

We're currently identifying the root cause for degraded performance on matrix.org's Synapse instance.
Posted Jun 20, 2025 - 10:12 UTC
This incident affected: Matrix.org (Synapse).
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