Degraded performance on matrix.org Synapse

Incident Report for Matrix

Resolved

This incident has been resolved.

Posted Jun 20, 2025 - 10:27 UTC

A fix has been implemented and we are monitoring the results.

Posted Jun 20, 2025 - 10:23 UTC

The issue has been identified and a fix is being implemented.

Posted Jun 20, 2025 - 10:19 UTC

We are continuing to investigate this issue.

Posted Jun 20, 2025 - 10:12 UTC

We're currently identifying the root cause for degraded performance on matrix.org's Synapse instance.

Posted Jun 20, 2025 - 10:12 UTC

This incident affected: Matrix.org (Synapse).